RETURNS & EXCHANGE POLICY

SAMA DANESH seeks the complete satisfaction of its clients.

If you are not entirely happy with your purchase, claims for returns and refund must be made in the following way within 14 (fourteen) days from the day the order is dispatched:

A return request must be sent to returns@samadanesh.com were you specify your reason for return or exchange.

The goods must be unworn, unwashed, with all labels intact and relevant hygiene straps must be in place. In the instance of faulty items, please notify us immediately. SAMA DANESH will not take responsibility for returned items received in a damaged condition without prior notice.

The customer is responsible for returning the purchase and we highly advise you to obtain a proof of posting in the form of a tracking number, as SAMA DANESH is not responsible for any returns or exchanges that failed to reach us.

Once we receive your returned product(s) we will be more than happy to offer you a refund or exchange provided the products are returned in perfect, unused condition with all the original tags and hygiene stickers still attached.

The refunds will be processed within 7 days.

Please note that the original payment method  must be used for any refunds. Any shipping fee as well as payment provider fees will be deducted once the refund is processed.

Please note, SAMA DANESH, SAMA LTD is not responsible for the return delivery charges.